Caroline C. Batenburg, MD

She is not. She was in private practice in New Braunfels from January 1996 to August 1, 2025. She practiced in the same location as Dr. Mark Burns. He continues to practice at 189 E. Austin Street, Suite 105, New Braunfels, TX.

In case of an immediate emergency, call 911: paramedics and law enforcement will come to your location to deal with a mental health crisis. If you are an existing patient and no local aid is needed, you may call the office (830) 606-0955 to find out who the on-call doctor is. Both physicians are reachable by phone. PLEASE always check who is on call, so that the on-call doctor can respond to your needs. A mental health crisis can be thoughts or threats of suicide or other bodily harm or other urgent matters. If preferred, you may also call or text the suicide hotline 988. You could also go to a Sigma Mental Health Urgent Care in San Antonio, Boerne or Austin. https://www.sigmamhuc.com/

You may request the release of your psychiatric record by completing the "release of information" form, which you can find in the 'forms' tab of this website. Please fill out the form, scan and email the form to:ccbatenburg@hotmail.com